Help

Financial

  1. How can I identify transactions to and from Jetbull on my credit card or bank statement?

    All Jetbull deposits and withdrawals will be processed by EveryMatrix Ltd., the payment operator for Jetbull.com. Thus, EveryMatrix appear will appear on your bank statements.

  2. Can I use more than one payment method?

    Yes, you can.

  3. Do you accept deposits from my country?

    We accept deposits from all countries, except USA and France, including US and French territories.

  4. Why won’t your website take my card?

    Some credit card issuers maintain a rule that does not allow you to make direct deposits to online gaming sites. You may want to contact your card provider to check if that is the case. If so, we offer one of the largest selection of payment providers in the world, so you will always find alternative deposit methods, such as e-wallets, virtual cards, vouchers and more. Please visit our Payment page for to check our full offering.

  5. Why does my card deposit get declined or rejected?

    The most common cause is incorrect data in the form where you request the deposit. You can always contact support to get the registered details corrected. Also, support can be helpful in finding other reasons why the deposit did not succeed and provide a solution. Also, some credit card issuers maintain a rule that does not allow you to make direct deposits to online gaming sites. You may want to contact your card provider to check, or try one of our many other deposit methods instead.

  6. Can I use my card to deposit into my friend’s account?

    You cannot do this as this is deemed to be a third party transaction, which is not allowed.

  7. What is a CVV2/CVC2 code?

    CVV2/CVC2 stand for "Card Verification Value/Code". It is a code that is required as a security measure when making internet payments by credit card. The code consists of three digits and can be found on the back of your credit card.

  8. What is IBAN?

    IBAN stands for International Bank Account Number. IBAN is used in international bank wire transactions and makes withdrawals of your winnings easier.