Frequently Asked Questions
The answers to your most common questions can be found in our FAQ (Frequently Asked Questions) section and this is often the quickest way to find the answers you are looking for.
If our FAQs do not contain the answer to your question, our award-winning, professional and friendly support staff are standing by to provide you with answers for anything regarding the Jetbull website, gaming products, or any other inquiries you may have.
In order to assist you as quickly as we possibly can, please prepare to provide the following:
• Email Address (the one you registered with us)
• Date of birth
• Full name and address
Our support staff are here to assist you.
Do not hesitate to e-mail us at firstname.lastname@example.org whenever you have a question or need assistance. We aim to respond as soon as possible and no later than within 24 hours.
Live Chat Support
The quickest way to contact our support team is directly via Live chat. If we are not able to answer your question on the spot, we will make sure to send you an answer as soon as possible.Live chat support is never more than a click away, and can be found in the top menu on all Jetbull web pages.
Our Live Chat hours are: 08:00 - 23:00 UK time.
We are very pleased to have won 'Best Customer Service' in the LiveHelpNow Challenge for year 2014!