Casino General Terms & Conditions

1. All bonuses are limited to one person per household address and IP address.

2. Your qualifying deposit and the granted bonus amount will be held in your Casino Bonus balance and will remain there until the wagering requirement is met.

3. You can monitor your remaining wagering requirement(s) by going to My Account -> Active Bonuses -> Casino.

4. All bonuses expire 30 days after being awarded, unless otherwise specified.

5. If the bonus expiry date is reached, or if you wish to withdraw your qualifying deposit before the wagering requirement is met, the bonus funds and any associated winnings from the bonus funds will be deducted from your balance. In the case of a net loss of bonus balance, this loss will be deducted from your qualifying deposit amount.

6. You can forfeit any active bonus at any time by navigating to My Account -> Active Bonuses -> Casino, or by contacting customer support.

7. The majority of games contribute 100% towards the wagering requirement, but please note that some games contribute less. Click here for a complete list of games and their wagering contribution.

8. In the interest of fair gaming, the maximum stake allowed per game round when you are betting with bonus funds, is €5 or currency equivalent of €5.
Should you bet more than this maximum stake per game round, you agree that your bonus and any associated winnings may be void.

9. Bonus funds can be wagered on all casino games, except; all Video Poker Games; all Jackpots, non-live Table Games and the following slot games: Scrooge, Devil’s Delight, The Wish Master, Pearls of India, Tower Quest, Loaded, Thunderstruck, Thunderstruck II, Egyptian Heroes™, Wild Turkey, Lights, South Park™, Jack and the Beanstalk, Flowers, Blood Suckers I and II, Jokerizer, Zombie Hoard, Arcade Bomb, Pixies of the Forest II, Spin Town, Reel Heist, Tomb Raider , Tomb Raider 2, Castle Builder, Castle Builder II, Dragon’s Myth, Forsaken Kingdom, Untamed Wolf Pack, Untamed Giant Panda, Untamed Bengal Tiger, Untamed Crowned Eagle, Peek-a-Boo, Stardust, Cool Buck, Beautiful Bones, Crown and Anchor, Big Bang, Champion of the Track, Eye of the Kraken, Kings of Chicago, Koi Princess, Lucky Angler, Pearls of India, Robin Hood – Shifting Riches, MONOPOLY On The Money, 1429 Uncharted Seas, Dead or Alive, Simsalabim, Game of Thrones (15 lines), Spring Break, Ladies Nite, Forsaken Kingdom, Royal Masquerade, Rage to Riches, Stardust, Big Bad Wolf, Book of Dead, Jack Hammer 2, Sea Hunter, Supernova, Boom Brothers, Treasure Island , Champion Raceway, Steam Tower, Chess Mate, Retro Reels, High Society, Hellboy, Mermaids Millions, What a Hoot, Pimped, Jurassic Park, Playboy.

10. Players residing in or holding a citizenship in the following countries are excluded from all casino bonuses: Bulgaria, Croatia, Greece.

11. In the event a bonus is not credited after a qualified deposit has been made, please contact customer support at support@jetbull.com or Live Chat before any bets are made, and Jetbull support staff will manually grant the bonus. If you do not wait for the bonus to be set up before betting, our system will not allow us to credit your account with the bonus funds.

12. Maximum winnings from wagers made with bonus funds (except of the welcome bonus) is €5,000, or your account currency equivalent of €5,000, unless otherwise stated. This limitation does not apply to Progressive Jackpot wins.

13. While you have a bonus balance, this balance will be wagered first. If a bet is larger than the bonus balance, the remaining amount required to place the bet will automatically be taken from your real money balance to complete the bet and the bet will still be considered a bonus bet. Alternatively, you can reduce the bet amount to be equal to or smaller than your bonus balance, or surrender the remaining bonus funds (refer clause 6).

14. Only wagers made with Bonus Money will contribute towards the wagering requirement. Wagers made with Real Money will not count towards the wagering requirement.

15. Should you decide to request a withdrawal before having fulfilled the respective wagering conditions of a promotion, then the bonus and its winnings shall be lost.

16. Bonuses at Jetbull are intended as reward to regular and valued customers. In order to continuing giving the best possible bonuses to valued customers, it is necessary to ensure that bonus abuse does not take place.

17. Depositing purely to take advantage of our rewards/offers and with no real intention of playing/risking the funds you deposited with, or by using low risk patterns, can result in your winnings and bonus confiscated and your deposit refunded.

18. The Casino has a zero tolerance policy towards bonus abuse and bonus-related fraudulent activity on accounts. If any bonus abuse or bonus-related fraudulent activity is suspected, casino management reserves the right to stop any further bonuses, promotions and/or offers and remove bonuses and winnings from these and/or linked accounts.

19. Jetbull reserves the right to void any bonuses and/or winnings obtained by fraudulent behaviour or abuse of the bonus offer. We also reserve the right to apply a 5% withdrawal fee to cover our own costs (including the cost of the deposits) for withdrawals of funds that have been put to use for such activities. Common examples of fraudulent behaviour or abuse could be, but are not limited to:

– Using unfair advantage or influence (commonly known as cheating), including the exploitation of a fault, loophole or error in our software, the use of automated players (sometimes known as ‘bots’); or the exploitation of an ‘error’;
– Decreasing your bet amount by 40% or more after a big win with the purpose of clearing the wagering requirements. For example, placing a bet of €10 (or currency available), generating a win of €500 on any spin, and reducing your bet amount to €6 or less;
– Switching from a low weighted game (50% wagering contribution or less) to a higher weighted contribution game (70% or more) after large wins for the purpose of clearing wagering requirements;
– Delaying any game round in any game, including free spins features and bonus features, to a later time when you have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game is prohibited. Players doing so agree to have their bonus and associated winnings declared void;
– The use of bonus funds to win more than twice of bonus received on table games and video poker before changing back to slot machines with the purpose of completing wagering requirements can result in your winnings being confiscated and account being closed;
– Playing on high volatility games, then switching to low volatility games after a big win, in order to complete the wagering requirement;
– Only one bonus offer is allowed per person, account, address, computer and IP address. Jetbull reserves the right to close any account that is deemed a duplicate account and confiscate the funds of this account (apart from the original deposit amount);
– Using a proxy or a VPN or masking IP your address;
– The use of a stolen, cloned or otherwise unauthorised credit or debit card, as a source of funds;
– Taking part in any criminal activities including money laundering and any offence with criminal repercussions.

20. Jetbull reserves the right to exclude players from future casino bonuses, such as the weekly reload bonus and other deposit bonuses. You can check the bonuses available on the deposit page, after selecting your preferred payment method and clicking on the ‘Select a bonus’ tab.

21. In case of any dispute, the decision by Jetbull is final.

22. In case of any discrepancy between the English version and the non-English version of these Terms and Conditions, the English version shall always prevail.


These terms and conditions were last updated at 12:00 GMT 5 of February 2020.