How do I begin using the Jetbull Mobile service?
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Simply visit
m.jetbull.com using your device's internet browser.
How do I log in to Jetbull Mobile?
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When logging in to place a bet you will be required to enter your Jetbull username and the password you chose when you opened your Jetbull account. If you're not already a Jetbull customer,
Join now.
What phones are supported?
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Jetbull Mobile is available in two separate versions:
"Smart version" with high definition graphics for smartphones such as iPhone / iPod / iPad, Androids and devices running Windows Mobile 7 and
"Plain version" for mobile devices with low processing power, where the graphics are much simpler.
The important thing is that Jetbull Mobile offers same functionalities for all mobile devices.
If your phone or browser has issues with rendering or processing your bets, we suggest to try an
Opera browser.
Why do I have to scroll horizontally to see all the content?
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This application is built to use 100% of your mobile screen realestate. If it exceeds your screen width, however, the only explanation would be that your browser has a zoom level enabled. Just disable the zooming or set your zoom level at 100% for these issues to disappear.
How much will the Jetbull Mobile service cost me to use?
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This service is provided free to anyone with a Jetbull account. The only charges are those applied by your mobile service provider for using their data services. For data charge information please contact your mobile service provider.
What sports are covered by Jetbull Mobile service?
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We cover the same extensive range of sports on mobile as we do online. The live markets covered are: football, ice hockey, tennis, handball and basketball.
Can I place bets on Jetbull Mobile using bonus balance funds?
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Yes, you can place bets using bonus balance funds. Some bonuses may be conditioned solely by the use of a mobile device.
Is my personal data secure?
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Due to the nature of wireless communication, we designed the service with the highest security levels. No data can be intercepted, changed or stolen. Full 256-bit end-to-end encryption is used during the mobile communications ensuring safety of your personal data and transactions.
How do I know if my bet has been placed?
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Your bet is placed when you receive a
'Bets have been placed' screen. If you have any doubt about whether a bet was placed successfully you are able to check "My Bets" section on the Jetbull website. Alternatively you can contact Jetbull Customer Support at
support@jetbull.com and we will be pleased to assist you.
What happens if I lose connection whilst placing a bet?
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Should you lose connection to your mobile service provider whilst using Jetbull Mobile, you will be able to resume normal operation once the mobile signal is restored. If you have any doubt about whether a bet was placed successfully, check "My Bets" section on the Jetbull website. Alternatively you can contact Jetbull Customer Support at
support@jetbull.com and we will be pleased to assist you.
Can I use Jetbull Mobile abroad?
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Yes. As long as your mobile service provider allows you to roam foreign networks and the network you have roamed onto supports GPRS you can use Jetbull Mobile abroad.